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I guess this should have been under the FIAT discussion forum. I contacted FIAT IE and within 2 days they had reset my warranty to reflect 2 years from first registration. Now I hope I don't have any problems requiring warranty work!
It is with interest I am following this thread. I Have a Burstner Aviano I purchased second hand from an owner in N Ireland last July '09. It was registered in NI in Sep '08. Yesterday, following a lube check and service (8500miles) in Dublin, I asked when the warranty was effective until and imagine my shock at being told it had expired in Mar '10!
Has anyone in Ireland had dealings with FIAT Ireland and will they extend the warranty to begin on date of first registration. Does FIAT Ireland also automatically increase the warranty by an extra year at end of year 2 as mentioned in another thread here.
I would appreciate your experiences.
Any warranty problems write or phone the address below
Rivers Office Park
WD3 9YS 01923 895000
I bought a new Master van believing it had 2 years warranty, 2 months later out for the first time in rain the window wiper rubbers started to break up, visited Renault who informed me the warranty had expired 11 days after I took delivery.
I had to sort most of it myself by dealing with the address above who gave me 2 years from registration.
It has the 3litre Japanese engine (steel timing chain) and 15,000 miles latter no problems, it is a pity they spoil their image with the warranty problem caused in my case by the dealer not disclosing the problem.
I had the same problem with Renault UK , went to my Renault Truck dealer in Scunthorpe and he had no problem resetting the date to the reg date .
Originally Posted by jacktherev
The problem is m/homes pass through many hands between chassis manufacturer and final buyer and the sale/registration process is not as straightforward as it is with a car or standard van.
Renault trucks set the warranty running when they deliver the chassis to the converter.
On sale the supplying dealer and the importer are supposed to confirm the actual date of registration back up the chain for the start date to be reset but sometimes the message gets garbled or just goes missing.
As there are many more of them registered the Fiat system for doing all this is quite well established - for the less common Renaults it doesn't always seem to work so well.
I've just purchased an Adria Vision A Class Motorhome which is on the Renault Master and I was assured by the dealer at the warranty began when I registered the vehicle.
If this is not so, then I will be contacting him on Wednesday and cancelling the order immediately. I'm not going to spend £60,000 for this to happen.
I'll keep you posted.
Jack the Rev
Originally Posted by motorhomer2
We used the Renault dealer for the Southampton area listed in their handbook that came with the vehicle. To be quite honest we expected to be charged but when we rang them initially, they told us it would be done under warranty. Well pleased with the prompt service. They even had to order the part. All done in less than a working week from contacting them
[quote="motorhomer2"]Our Renault Master is just under 21/2 years old and we had a warranty job done 2 weeks ago.
Thanks for that . Was the warranty work done under the Motorhome Dealer or Renault ,
Our Renault Master is just under 21/2 years old and we had a warranty job done 2 weeks ago.
If you have a problem close to the Fiat warrantee finishing it is worth contacting them and getting it registered. If you don't they wont want to know.
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