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Thanks for the info on this thread. I was concerned Comfort might not offer the same level of service as MHF but it looks like they are OK.
Just got my renewal this morning £314.52 (same price as on the Comfort website for an over cab bed MH) compared to £301.68 last year.
Breakdown cover is first class
Just took mine away from them yesterday. The attitude is NOT what it was. I was insured with them for 7 years and they didn't even wave goodbye!
Reason: started a new policy and my son made a mistake on the projected mileage when giving them information. I went through the info and saw the premium was through the roof. I asked them to correct a couple of days into the policy and they said "too bad, no, that's what you said" even though the projection would have been impossible to achieve for a working man and was way out of line with previous usage. Apply logic and common sense? Not on their watch! Not much of a "Comfort". This is not the first time they have "annoyed the hell out of me". So cancelled under the 14-day clause.
I also tried Camping and Caravanning Club and after an hour on the phone, 20 mins of which was spent listening to their 16-bar on-hold jingle, they declined to cover. Why? Because he doesn't have another car + insurance in his name. It's in his company name, his car, his company.
Final solution AIB brokers who were excellent, offered me a 10% discount for "sign up today" which we did. Good (and appropriate) terms, 180 days Europe cover. More than I paid last year, but I think worth the extra!
|MeFeinMcCabe||I renewed last week did a wee big of looking around to ensure it was good value and it was, still substantially cheaper than anything else I was quoted|
Thanks for that! correction to my previous post; i meant to say the european breakdown was an extra 50 quid.
£190 wow that's a great price, really glad you have got something sorted
Hi Lee, nice to see you back posting.
I think it may be that, so I've got it elsewhere for £190, I didn't mention the claim, cover is not as good, but no frilly bits I don't need like legal and contents etc.
I went back to Esure yet again and was firmly told it isn't a none fault claim, there was no claim made on my insurance at all it went straight to the other drivers insurance.
I'm not sure what notification only means though, but I have kept a record of both Esure calls & to my now insurer, should it all go tits up in the event of a claim, I think the insurance ombudsman will see my reasoning, and agree with it, touch wood.
Why are they quoting you so high? is it because of the none fault claim you mention. Ours is also a 2002 (A class Hymer) and fully comp is 200 and something quid, the european insurance is around an extra 50 quid, we've always found NHF/comfort a good deal. think the mileage is limited to 6 or 7 thousand a year.
Yesterday my main issue was a none fault claim we had whist up in Scotland, someone ran into our car left outside the house, as it wasn't listed as settled on the insurance database, they listed it as pending IE could be any amount so they cover themselves and give a silly quote, all except one which was really good, but I'd forgotten to ad Liz as second driver.
Anyway I got onto my insurance to get the full spec on why was going on, and email it to me, here is the email.
In regards to our recent phone call, the accident that occurred on 12.02.2018 with Ms ****** vehicle rolling into yours.
All repairs and costs have been applied straight onto Ms ******* policy as she was the full fault party. This in turn means that your claim was closed as an error and changed to notification only so you have no claims on your own policy.
If you had the repairs booked under your own policy then this would count as a non fault claim which is the one you need to declare in insurance renewals/taking out new policies.
If you need anymore clarification or help please let me know.
Originally Posted by charlieivan View Post
We were with them, but prices went through the roof, they used to share office space with another company whose name I forget.
Was with MHF insurance, but as has already been said, it's now Comfort Insurance. Renewal came in a week ago and it's £285 (only £10 more than last year) so going to go with it as it's not worth the hassle to start the 'chasing around' scenario again. The only other difference I can see is that they are using AA for the breakdown cover instead of RAC.
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