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Thread: Paid my membership but still getting reminders? Reply to Thread
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  Topic Review (Newest First)
16-07-2015 19:41
VS Jeff @Rochdalemasher

I talked with the admin and got your PM.

Check this thread out and it should clear you up.

Jeff
16-07-2015 19:32
NormanB Thanks Jeff, I'm no longer having problems with my money subscription but am logged out when I change page and am so sick of this websites dysfunction I've joined the other forum and am leaving MHF. Good luck to everyone here but goodbye. Norman
16-07-2015 18:36
VS Jeff Update - we have a band aid fix for now.

If a members uses the old homepage the site will do a nightly query to sync them up and the issue should never be longer then 24 hours.

So if you have any issues give it 24 hours and it should reset and give you access until the plugin in done in a few weeks.

Sorry for the delay but this is the best and fastest thing I could get done for you guys.

Jeff
13-07-2015 21:32
VS_Admin By old page, are you referring to the homepage where the downloads are located? i.e. https://www.motorhomefacts.com/downloads.html

~Kay
13-07-2015 16:13
kenny foget first part it has let me log in ok
13-07-2015 16:13
kenny to va admin my name is kenny i am having same problems has the rest on this forum why, one other thing way do i log on to the old page ?kenny
25-06-2015 17:04
VS_Admin I'm not quite sure why you keep seeing the subscribe message as you are both showing up as subscribers. Can you please take a screenshot of the subscription message you keep seeing?

~Kay
24-06-2015 18:47
steeliedave
Payment taken but still not a subscriber

Hi Norman, it seems a lot of us are having problems with subscriptions, I paid my subs recently and the payment has been taken from my account, but after several days I'm still getting the message I am not a subscriber. I have sent several emails to Motorhome facts asking what's going on but so far no reply. I am now trying to get a refund from Verticalscope who now I am told own Motorhome facts, so I can only wait and see what happens.
This is such a shame as this site is a gold mine of information and help for all of us in the Motorhome community.
Hopefully these problems will be sorted soon.
Dave.
20-04-2015 11:37
Pudsey_Bear
Quote:
Originally Posted by NormanB View Post
Hi KeV,

Thanks for that pointer! I did get access to the Subscribers Lounge - so I must be Subscriber (member?) now.

Does the new site use "post" anymore? I have messages from the site saying "Subscriptions - 3" but think that must mean "posts 3".

Also, the Subscribers Lounge just appears the same content as Active Posts (or Today's Posts for that matter).

Thanks for your help,

Norman
That's because the posts are a bit contentious on some threads so they were moved in there Norman, subscribed on the forum usually means number of threads, but it's far from accurate, (no moan intended ) so a bit meaningless.
20-04-2015 11:02
NormanB Hi KeV,

Thanks for that pointer! I did get access to the Subscribers Lounge - so I must be Subscriber (member?) now.

Does the new site use "post" anymore? I have messages from the site saying "Subscriptions - 3" but think that must mean "posts 3".

Also, the Subscribers Lounge just appears the same content as Active Posts (or Today's Posts for that matter).

Thanks for your help,

Norman
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