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post #1 of 1 (permalink) Old 02-04-2019, 20:36 Thread Starter
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Thumbs down Camper Travel US - RV America Rental cruise and sales

This company is broker managing rentals with motorhome operators. I just hired and paid full charges in advance; my sister in law had a severe accident the day before I was picking up the motor home, was hospitalized in intensive care and I had to cancel. Being this an exception I asked to move my booking fo another date or for a refund. First they told me they would refund and today I got an e mail reverting that decision and the operator would apply full cancellaion fees. I even paid 600 miles in advance which obviosuly I didnt use, nevertheless the company is charging full cancellation. In addtion they charged me for a cancellation fee.By the way, the operator is "RV America Rental cruises and sales"

So my advice is be careful and read the contract details before make sure you have everyhthing in order because just a slight mistake might cost you money and it doesnt seem to me they are very interested in returning customers. For sure I will never recommend this company to anyone. Good luck.
mmartinezdehoz is offline  

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