Join Date: Feb 2006
Location: Mid Norfolk
Thanked 68 Times in 59 Posts
There was an article on RipOff Britain recently about hired MHs and problems with claims relating to "damage" after the MH was returned. "Damage" (not unreasonably you might think, but worth appreciating) included a small scratch on the stainless steel sink, a scratch in the plastic windows (easy to acquire whilst driving down a country lane) and other problems which someone might not take VERY CAREFUL note of in their initial collection inspection. It is worth taking photos of everything on pick-up and return!
One complaint involved a rear bumper which fell off whilst driving on Skye. The hirer believed that it was down to a poor repair from a previous accident and took loads of photos but still got clobbered for the cost of replacement parts plus, of course, labour costs.
One bit of advice was, if involved in "damage" claims then you should inquire from other sources about the costs of parts, rather than accept what the hire company tells you.
Hope you are able to sort your problems - Gordon