Join Date: May 2005
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Hi Mandy and Dave,
I had`nt come across the problem with the light coming on, on the dashboard, so I consulted the owners handbook, which informs you that if this occurs, to drive at a slower speed and reprt the matter to a Fiat garage asap.
This problem occured on a couple of occasions, once from just starting up and pulling off, and the 2nd time was after having travelled 120 miles down the M5 at roughly 65 to 68 mph, on each occasion after pulling over and switching off, and then restarting a couple of minutes later, the light stayed off and we were able to continue our journey with no further problems, so when the service came due I reported it to the Fiat garage, through our dealereship, Brownhills of Cannock.
It then took the garage a week to sort out the problem, a part was ordered, this took another few days, the vehicle was road tested when the new part was fitted, and it broke down, further invstigation ensued, I was told another part was needed, no UK parts supplier had this in stock, so was ordered from Fiat, Italy, eventually the part arrived, and as of the 21st of April our van was back on road, but still at garage, it went into the dealership on the 29th of March.
I am now in the process of trying to get our van back from Fiats to the dealership, it was ready as I have said on the 21st, I have phoned the dealership this mornng, the 25th to try and ascertain when I can fetch it, as yet no reply, they claim they have no drivers available, I think they are just being bl**dy minded, hopefully this situation will be resolved asap, but I am getting somewhat angry at the lack of customer cooperation over getting our van back.
Anyway, Just hope this explains the situation somewhat to you both, and thamkyou for your reply on the subject.