Pilote (and Bavaria) Xperience control panel PITA - Motorhome Forums, Motorhome Discussion, Motorhome Chat

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post #1 of 6 (permalink) Old 23-02-2020, 17:08 Thread Starter
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Pilote (and Bavaria) Xperience control panel PITA

Guten Tag from Germany to Pilote MH owners mit der vollen bells und wunderbar whistles Xperience control panel. Viel Spaß eh?

So we just bought a 2019 Pilote Xperience control panel with free motorhome attached. It's a bit of PITA.

French camping car forums seem to have a number of complaints but my French is non-existent and Google Translate mostly just says sacre bleu!

Here's the fun we've had so far.

Water level showed 75% from full to about 30 liters remaining (130L tank), then I guess 50%-25%-0% for each 10L drop. After software update it's now showing 100% only. Any ideas on how to get that to show something more useful?

Battery level shows random % but at least goes up when charging and down when discharging. It takes several days on EHU to get to 100%. Dealer told us to ignore % and just look at voltage. I checked voltage with multimeter, it matches what Xperience panel says so that's sort of ok. We just swapped Lead Acid battery for LiFePO4 which Xperience doesn't like either. Right now Xperience says 75% but battery BMS says 59%. I changed the charger setting on the panel from Lead Acid to Lithium when installing new battery.

Does anyone have Xperience experience of battery % showing matching actual % SOC? Or know how to set it correctly? The lithium battery people suggested there should be a reset feature - charge battery to 100% first time then reset the panel. I disconnected battery and reconnected, switched panel off and on, and it was good for first 12 hrs or so with % a good match to BMS display.

After software upgrade by dealer, the help file pdf disappeared. Did anyone find a copy online? I failed. I'll ask the dealer but they're not the best to deal with so I'm trying to save my questions for more urgent or important issues.

The panel looks to be fitted differently on 2020 model Pilotes, not sure if it's the same panel with better installation, or if Pilote have improved it somehow.

Pilote P650C registered in Germany
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post #2 of 6 (permalink) Old 23-02-2020, 17:28
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Guten Abend, ich bin auch in Deutschland, wo bist du ?

I think folks will take you more seriously if your fill in your profile because at the moment you´re a nanny mouse.
Sorry I can´t help with your problems.

What make is your control panel ? knowing that someone may be able to help.

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post #3 of 6 (permalink) Old 24-02-2020, 10:10
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Also a picture might be helpful - it's possible their control panels are used in other MHs.

In the meantime, after a few water fill/empties you'll have some idea how long your tank lasts. The water guages are very often just a loose guide anyway.

But I hope you manage to get it fixed.

Jean
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post #4 of 6 (permalink) Old 25-02-2020, 17:34 Thread Starter
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Originally Posted by JanHank View Post
Guten Abend, ich bin auch in Deutschland, wo bist du ?
Mahlzeit! NRW or Netherlands depending on egg supply - they're cheaper in DE but NL has cheaper kroketten. Are you in die Nähe?

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Originally Posted by JanHank View Post
I think folks will take you more seriously if your fill in your profile because at the moment you´re a nanny mouse.
Sorry I can´t help with your problems.
Ok, nanny mouse had me puzzled for a bit. Have updated some profile entries, new to the forum (and MH for that matter) so still learning.

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Originally Posted by JanHank View Post
What make is your control panel ? knowing that someone may be able to help.
I think Garmin something, found links on a French forum but the device linked to looks different. The setup is unique to Pilote (and Bavaria) as far as I know.

Also found the Facebook Pilote group which had a number of people with similar issues. Seems to boil down to poor configuration of new experimental control panel by Pilote. Apparently 2020 model vehicles have a new improved version.
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post #5 of 6 (permalink) Old 25-02-2020, 17:49 Thread Starter
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Originally Posted by jiwawa View Post
Also a picture might be helpful - it's possible their control panels are used in other MHs.
Here's some information and pictures. Same panels are also in Bavaria MHs.

https://www.campingcarlesite.com/cam...ile-xperience/

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Originally Posted by jiwawa View Post
In the meantime, after a few water fill/empties you'll have some idea how long your tank lasts. The water guages are very often just a loose guide anyway.

But I hope you manage to get it fixed.
Thanks, yes found some useful information from the Facebook group. One useful bit of information is that a mouse can be connected to the control panel (wired or wireless), take out USB from LH side and add mouse. Can then click on various settings to mess it up even more. But there's a factory reset option available. I didn't try it yet, today the battery display actually matches the figures direct from the BMS.

True about the water use but nice to have some idea from the display.

Pilote P650C registered in Germany

Last edited by campervoyage; 25-02-2020 at 17:53.
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post #6 of 6 (permalink) Old 25-02-2020, 17:51
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[QUOTE=campervoyage;3077067]Mahlzeit! NRW or Netherlands depending on egg supply - they're cheaper in DE but NL has cheaper kroketten. Are you in die Nähe?

Unfortunately no, I am as far east as you can drive in a strait line more or less, east of Berlin. I am trying to mark a map, but I have messed up my edit completely.
Not too far away from Eberswalde.

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