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post #1 of 5 (permalink) Old 13-09-2020, 11:20 Thread Starter
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Original Snipe Unit - help!

Hi, I've just bought a van with what I think is an original Snipe unit. It won't lock on to satellites. It finds Astra 2 OK, and the green light flashes more slowly but then it resumes searching. I've updated the satellite information as per the manual (I think - the software (V1.32) looks a lot different to the version in the manual (V1.02)).

Any suggestions please? I've looked through the forum and found some items, and have emailed the address suggested in one of them, but any advice would be welcome.

Thank you.
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post #2 of 5 (permalink) Old 13-09-2020, 12:19
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How old is the Snipe unit ?

The reason that I ask is that the satellite identities and footprints were changed in I think 2014 and many boxes (our own included) could not be upgraded with the new identities so linking may be impossible.

If, and it's a big if, it is finding Astra 2 and then not locking on that suggest my first paragraph is correct.

Is there any way yo do a manual alignment rather than automatic (on our old box that was one of the options in a drop down menu) . We could find Astra 2 but get nothing from it as the identifying key numbers were inaccurate after the changes.

It us possible that you are in an area where the dig all is poor, check the line if site for the dish - I use the app Satellite Finder on my phone, look for obstructions such as trees, buildings, wires that could weaken the signal. You need a clear view and close horizon for SE effectively for the best signal.

Hope that helps, good luck.

Any typo that I make means the errorists win.

Any comments above are only MY OPINION and should be read as that.

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post #3 of 5 (permalink) Old 14-09-2020, 08:57 Thread Starter
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Thank you ... the van is 2004, so I guess it could be as old as that. I've been through the motion of (apparently) updating the Astra 2 information via the software from the SelfSat site, but it made no difference. The oldest unit shown there now is the Snipe 3, so it way well be age related. Fairly happy about it seeing the sat, we have a Sat dish on the house and it's got line of site parallel with that one - it's definitely finding Astra 2, just won't talk to it.

I'll see what I get back from the email, and update here for info.
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post #4 of 5 (permalink) Old 14-09-2020, 09:15
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Ours was installed in 2009 using an Alden system....

When they changed the satellites in 2014 it would no longer lock on, I was able eventually to find a way of doing it manually but not automatically. I contacted Alden in France, very helpful but they were unable to sort it so suggested I went to Miriam in the UK - their sole agents apparently.

Little help forthcoming and in the end I was compelled to buy a new controller, the old one apparently only had one satellite lock on frequency and that was now wrong. Newer systems apparently have the option of upgrades but the 2009 one did not.

What bugged me is that the 2014 change was known way back in 2007 and manufacturers continued to produce systems that could not adapt, or vendors sold and fitted such systems although the info that satellite changes, including lock on frequencies, were known and distributed.......

Sadly, you are probably looking at a new unit, but hopefully not......

Good luck

.

Any typo that I make means the errorists win.

Any comments above are only MY OPINION and should be read as that.

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post #5 of 5 (permalink) Old 14-09-2020, 14:05
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The latest firmware update for the original Snipe available on Selfsat site is dated May 2016. There's also a Europe Satellite Data update dated July 2020. Unfortunately, the files are too large for me to attach for you.

I would try installing these first before doing anything else (unless that's what you've already installed).


Not with our motorhome so can't check but I'm sure our Snipe 2 firmware is a much higher number than the one quoted by yourself.


Guess the only "positive" is that I believe the Snipe baseplate and cabling is compatible with both Snipe 2 and 3 so if you do have to \ want to replace it should just be a matter of unbolting \ bolting "new" one on.
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