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post #21 of 59 (permalink) Old 05-02-2016, 08:24
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What were the frequency, changes? As I understood it, they finished these ages ago and the Astra satellites would be stable for at least the next 10 years. FYI the main agents for Tracvision are CA Clase and they usually email me when changes are necessary. I have not had anything from them at all. It may depend what model you have, mine is an R4 and the last changes effecting this model where made in 2014!
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post #22 of 59 (permalink) Old 05-02-2016, 11:32
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Originally Posted by Dixi View Post
hello brillopad

I am the previous owner of your vehicle and when I updated the Satellite I contacted the UK suppliers (can't think of there name at the moment) and they sent me a box with the updated software on it which I then plugged into where you turn it on and it updated itself I then returned the box

hope this helps


Dixi


PS .just remembered the suppliers C A Clase
Yes they used to do that, I contacted them when mine needed doing and they-CA , told me they no longer offer that service😒
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post #23 of 59 (permalink) Old 05-02-2016, 14:09 Thread Starter
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One of these?
Thats the one
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post #24 of 59 (permalink) Old 05-02-2016, 14:11 Thread Starter
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Originally Posted by peedee View Post
What were the frequency, changes? As I understood it, they finished these ages ago and the Astra satellites would be stable for at least the next 10 years. FYI the main agents for Tracvision are CA Clase and they usually email me when changes are necessary. I have not had anything from them at all. It may depend what model you have, mine is an R4 and the last changes effecting this model where made in 2014!
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Mines an R4 too
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post #25 of 59 (permalink) Old 05-02-2016, 14:30 Thread Starter
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just taken off the dome and it seems that the motor that turns the dish round is not working it feels like it trying, the up and down ones fine
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post #26 of 59 (permalink) Old 05-02-2016, 17:37
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just taken off the dome and it seems that the motor that turns the dish round is not working it feels like it trying, the up and down ones fine
If it's just oscillating on the rotation motor, I had that problem and asked a KVH dealer and he told me to check cable connections, as its waiting for a signal from receiver, mine turned out to be the cable I had made had one of the fittings slightly loose, sorted that and it was fine until it needed the software update.
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post #27 of 59 (permalink) Old 05-02-2016, 17:46
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just taken off the dome and it seems that the motor that turns the dish round is not working it feels like it trying, the up and down ones fine
Oh dear, that doesn't sound too good.

Maybe I'd better bring a big hammer and a crowbar?
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post #28 of 59 (permalink) Old 05-02-2016, 20:41 Thread Starter
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Been on to CA Clase they said will look to see if they have a motor in stock as its obsolete, lovely, keep tuned
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post #29 of 59 (permalink) Old 06-02-2016, 08:44
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What were the frequency, changes? As I understood it, they finished these ages ago and the Astra satellites would be stable for at least the next 10 years.
There are always frequency changes, and there always will be - and may be more now they have newer more advanced satellites available.


They have not finished - what has finished is the three old satellites have been replaced with three new satellites, that will lasy for the next dozen or so years.


Channels can change frequencies, polarisations, symbol rates, FECs, beams, and satellites all the time.


So if your system is looking at one frequency, then it will stop locking on if that frequency suddenly stop transmitting a carries signal, or changes its FEC or symbol rate.


Changing the symbol rate and FEC usually mean that the send less data per channel, meaning they can fit more channel onto that frequency.


And then they can change the actual configuration of the satellite transponder from DVBS to DVBS2 - again more efficient.
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post #30 of 59 (permalink) Old 06-02-2016, 12:46
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KVH Dish motor

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Originally Posted by brillopad View Post
Been on to CA Clase they said will look to see if they have a motor in stock as its obsolete, lovely, keep tuned
We had a Maxview Dome which went kaput after 3.5 years, Maxview were no help and said that there were no spare parts. We contacted a local Electronic repair shop and they fixed it, it wasn't cheap as it was something to do with the electronics board, but the original cost was £1600 so paying £250 for the repair was a no brainer. So don't give up if C Clase can't supply a new motor, have a look for a local Electronics repair company you may be surprised.
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