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post #1 of 28 (permalink) Old 23-12-2014, 11:11 Thread Starter
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Anyone upgraded to Infinity recently?

This morning we have been upgraded to BT Infinity - the fibre to the local box variety.
Distinctly unimpressed - expected speed 30-38Mbps, actual achieved is 7.6Mbps. We used to get 3.6Mbps so it is an improvement but nowhere near what I was expecting!

The IP profile speed given by the speedtester is 10.4Mbps so I'm wondering if there is something at the exchange acting as a choke. Can anyone who understands this comms technology offer any advice?
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post #2 of 28 (permalink) Old 23-12-2014, 11:18
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We get 75mb download and 13mb upload speeds with ours, Option 2 by memory.

It does take a few hours to get up to speed and does depend which option you have taken up.

We can stream videos or whatever on 3 PC's at the same time with no problems.

We also have CableTel/NTL/Virgin cable in the street but never took it up as they were too TV-orientated in their packages.

Peter
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post #3 of 28 (permalink) Old 23-12-2014, 11:21
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Peter beat me to it Bill.

We can't have it because there's no cable in the village, but a friend who has it was just as fed up as you for the first few days.

It seems the system has to "learn" your online habits (though I don't understand what, or how, or why it needs to learn! ) before it settles to a fairly constant speed.

Give it a week or so before you complain.

Dave
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post #4 of 28 (permalink) Old 23-12-2014, 11:23
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I think it takes a couple of days for the service to settled down and optimise to your line.

We get 21 down and 14 up but that's with wireless to the laptop

We have a max line speed of 73 from the exchange

Cheers

Dave

Edit - just connected by cable to the laptop and there's a big improvement - looks like I may have a problem with the wireless side...
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post #5 of 28 (permalink) Old 23-12-2014, 11:41 Thread Starter
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Thank you gentlemen. Looks like I need to be more patient!

I'm still dreaming of a superfast Christmas ... but perhaps the BT Santa won't be delivering until the New Year
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post #6 of 28 (permalink) Old 23-12-2014, 11:53
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Wireless is usually a bit of a choke point, I get 50mbs over wireless but 100mbs over LAN.

The big problem now is connectability at the other end.

Now we all are on fast speeds, the system is creaking a bit.

Peter
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post #7 of 28 (permalink) Old 23-12-2014, 12:07
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My elderly laptop only gives me 16Mb line speed on wireless but my Ipad and Iphone is up at 40Mb/s on wireless.

The laptop on a network cable plugged directly into the router is at 40Mb/s so how old is your laptop?

The engineer who installed it should also have told you what the possible line speeds were.

Mine is 70MB/s but I only pay for 40Mb/s which is what I get.
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post #8 of 28 (permalink) Old 23-12-2014, 12:35 Thread Starter
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Pete,
I follow what you are saying but I'm using a network cable connection between my desktop and the router so it's not a wireless issue. I just checked the connection speed on my wife's laptop (which is connected via wifi) and that is getting 7Mbps too.

Looks like I just have to be patient for a while and see what happens....
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post #9 of 28 (permalink) Old 23-12-2014, 13:00
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You lot should be so lucky.

Here in the middle of Suffolk we get 2 - 2.5Mbps maximum and that's on a good day.
The green box that serves our village is miles away across the fields and there is little chance of upgrade in the near future, despite the overblown plans by BT to upgrade most of the county.
Mobile signals are just as bad if not worse; can hardly get a phone call let alone 3G or 4G.

Still, it's a lovely place to live which is some consolation.

Richard.
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post #10 of 28 (permalink) Old 23-12-2014, 15:20
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Normal BT Broadband......3.5 and 1.00 Mbps.

Upgraded:-

Infinity....Wired...Up to 35.00 and 9.00 Mbps
Infinity....WiFi.....Up to 18.50 and 9.00 Mbps.

The Wired and WiFi readings are on two identical PCs.

Infinity took a week or two before it gave consistent readings.

Ted.
I try and state simple facts in a nice way.
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