Bluddy TomTom not charging. - Motorhome Forums, Motorhome Discussion, Motorhome Chat

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post #1 of 12 (permalink) Old 02-01-2020, 14:13 Thread Starter
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Bluddy TomTom not charging.

Seems the power feed/plugs on many TomToms are causing intermittent problems charging.
The old rectangular power plug was more mechanically robust but the newer micro USB connectors are intermittent on two TTs that I have and many having the same problem online.

The supplied and correct power cord is a stepped right angled plug into the rear of the unit. It never seems secure and results in the battery dying.
Not had this problem on Garmin yet.

Any others out there with the same problem and possible remedies.

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post #2 of 12 (permalink) Old 02-01-2020, 14:35
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There were issues on the old TomTom one type devices Ray but this is well before the usb chargers. I have one that I use for the scooter as it has a headphone socket but I have to sometimes wedge a pin in with the charger to get it to charge. Not had any issues with the USB type chargers on the Start 20 or whatever it is I have now.
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post #3 of 12 (permalink) Old 02-01-2020, 17:43
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IMO they can suffer problems as the pins are tiny and the metal contacts VERY sensitive to even slight incorrect alignment.

There are no guarantees with either end - the right angled, multiple pin type fail as they are not always 100% parallel and even a few degrees off perfect stops charging and MAY distort the pins or contacts.

That is fairly common with all small connections and USB connections are small....

That is called "progress" and there is nothing we can do about it. A quick small "wiggle" often corrects problems, but may also CAUSE problems.

Sorry to be so negative but it is not unique to TT, phones also suffer from similar things as I am experiencing with Samsung, have also had problems with iPad connections and some leads and even USB drives....

Small size isn't everything but I will not elaborate any further...... 🤣
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post #4 of 12 (permalink) Old 02-01-2020, 18:33
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I have a very ancient Start Tomtom (as in something like 10 years old)

It came with the “angled” micro USB power cable. It has never given me a moments trouble in respect if charging. I know it’s working well because the internal battery is well knackered and will only hold a charge for a short period of time.

Andy
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post #5 of 12 (permalink) Old 02-01-2020, 18:40 Thread Starter
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Thanks Dave and Andy.
Occasionally the plug can make contact and the unit will power up but within seconds it powers down again as if the charger hasn't put enough in to last.
But it's hit and miss with now mostly miss.
Pity as they are brilliant sat navs with 42 & 27 countries and just updated to 2019 mapping.

Ray.

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post #6 of 12 (permalink) Old 02-01-2020, 20:22
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Quote:
Originally Posted by raynipper View Post
Thanks Dave and Andy.
Occasionally the plug can make contact and the unit will power up but within seconds it powers down again as if the charger hasn't put enough in to last.
But it's hit and miss with now mostly miss.
Pity as they are brilliant sat navs with 42 & 27 countries and just updated to 2019 mapping.

Ray.

Try GENTLY squeezing the end of the charging lead (squeeze the flat faces together very slightly)so it’s a slightly tighter fit in the TT.
That trick has worked for me on other items.

Andy
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post #7 of 12 (permalink) Old 02-01-2020, 20:44 Thread Starter
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I just watched a YouTube video on how to change the battery and it looks easy to access the micro usb socket. So might investigate 'adjusting' it Andy.

Ray.
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post #8 of 12 (permalink) Old 03-01-2020, 08:28 Thread Starter
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Just tried four micro usb chargers and not one of them actually charges it. 12v and mains.

Ray.

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post #9 of 12 (permalink) Old 03-01-2020, 09:13
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Quote:
Originally Posted by raynipper View Post
Just tried four micro usb chargers and not one of them actually charges it. 12v and mains.

Ray.
Clearly not the lead that’s faulty then!! Time to take it apart, the problem then is that any defective electrical connection will be VERY difficult to identify and even more difficult to rectify due to the minute size of it.

All I can say is good luck and I hope you get it sorted. I would be very miffed if I “lost” my ancient TT due to such a niggly issue.

As a thought does your TT work when plugged in and simply not charge when connected?? If so then that points to a dead internal battery

Andy

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Last edited by Mrplodd; 03-01-2020 at 09:16.
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post #10 of 12 (permalink) Old 03-01-2020, 09:55
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Ray, I have replaced the batteries on Garmin sat navs, MacBook lap tops and iPhones without any problems, I should imagine that doing so on a Tom Tom maybe similar. I have read various reports on replacement batteries for Tom Toms, some say they can't be replaced some say they can. If you are willing to try then I suggest that you give it a go, as long as you take your time and be patient you will succeed.

All the replacement batteries came with a set of tools, small screwdrivers and plastic spudgers. I eventually invested in a proper set bought from Amazon. My only advice would be: Do not be attempted to use any metal objects to prise apart the two halves of the appliance.


I believe there are quite a few videos on YouTube with detailed instructions on how to do this.
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