Join Date: Aug 2006
Location: rural Zuzzex
My Motorhome: Chausson Welcome 610
Thanked 145 Times in 132 Posts
as you are travelling from the UK to France you need to ADD your API to your booking from within your account. the API sits in a different section to the booking, and isn't added automatically when you make a booking - you have to do it.
so if you go to your booking and View Details, you'll see a banner on the right for API that says "You must add the passport or identity card details for all people travelling on each Folkestone to Calais booking that you make.". Click on the API banner - select the passengers travelling, and add them to the booking.
and the Lord said unto John "come forth and receive eternal life". but John came fifth and won a toaster........