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post #1 of 23 (permalink) Old 07-12-2019, 09:56 Thread Starter
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Eurotunnel and API

I made a Eurotunnel booking a week ago and also provided the API.

I printed off the API 'Thank you' form and filed it away.

Today I've had an email request to say my booking was incomplete and I needed to complete the API.

So, I've done it again and printed out the 'Thank you' form again.

Hopefully everything now completed.

Has anyone else had to repeat the API process or is it just a blip in their system ?
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post #2 of 23 (permalink) Old 07-12-2019, 10:58
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Wots an API Keith.?

Ray.

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post #3 of 23 (permalink) Old 07-12-2019, 11:05 Thread Starter
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Quote:
Originally Posted by raynipper View Post
Wots an API Keith.?

Ray.
From the Eurotunnel website -

What is Advance Passenger Information (API)?
Since the 1st April 2015, all UK ports and airports are required by the UK government to carry out Exit Checks to collect the passport or identity card details from every person leaving the country, at their point of departure, and pass this information to UK Border Force.

To speed up your journey through our Folkestone terminal, you must supply your passenger information to us before you travel, using our Advance Passenger Information (API) system. If you do not supply your passenger information in advance of travelling, you may be stopped at check-in and asked to add your API to your booking before continuing on your journey.
Please note we only require your API information for the Folkestone to Calais part of your journey. We do not require API information for the Calais to Folkestone part of a return trip, or trips that are Calais to Folkestone only.


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post #4 of 23 (permalink) Old 07-12-2019, 11:13
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Quote:
Originally Posted by KeithChesterfield View Post
From the Eurotunnel website -

What is Advance Passenger Information (API)?
Since the 1st April 2015, all UK ports and airports are required by the UK government to carry out Exit Checks to collect the passport or identity card details from every person leaving the country, at their point of departure, and pass this information to UK Border Force.

To speed up your journey through our Folkestone terminal, you must supply your passenger information to us before you travel, using our Advance Passenger Information (API) system. If you do not supply your passenger information in advance of travelling, you may be stopped at check-in and asked to add your API to your booking before continuing on your journey.
Please note we only require your API information for the Folkestone to Calais part of your journey. We do not require API information for the Calais to Folkestone part of a return trip, or trips that are Calais to Folkestone only.



So Criminals, illegal immigrants and other undesirables can get round the API system entering the UK but not exiting?


Why?
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post #5 of 23 (permalink) Old 07-12-2019, 12:09
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Thanks Keith and there I was thinking it was this https://www.howtogeek.com/343877/what-is-an-api/

Ray.

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post #6 of 23 (permalink) Old 07-12-2019, 13:43
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as you are travelling from the UK to France you need to ADD your API to your booking from within your account. the API sits in a different section to the booking, and isn't added automatically when you make a booking - you have to do it.

so if you go to your booking and View Details, you'll see a banner on the right for API that says "You must add the passport or identity card details for all people travelling on each Folkestone to Calais booking that you make.". Click on the API banner - select the passengers travelling, and add them to the booking.

and the Lord said unto John "come forth and receive eternal life". but John came fifth and won a toaster........
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post #7 of 23 (permalink) Old 07-12-2019, 22:29
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Makes you wonder what the point is of being in the EU when you have to do all that nonsense.

Peter
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post #8 of 23 (permalink) Old 08-12-2019, 06:28
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Yes, Keith, I have had to do exactly the same thing. Email to say I had not completed it. I did wonder if I had completed it but failed to click on the "Add Person" button at the bottom. All the passport information was already entered (after I dug out the fireproof box from the back of the under stairs cupboard to get the passports out) but I had not added either of us to the "people travelling" part.
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post #9 of 23 (permalink) Old 08-12-2019, 07:21
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Quote:
Originally Posted by peribro View Post
Makes you wonder what the point is of being in the EU when you have to do all that nonsense.
Going to the states also involves the submission of info and limited time stays Peter as I'm sure you know.

Ray.

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post #10 of 23 (permalink) Old 09-12-2019, 09:18
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I am pretty certain you have to supply API information whichever means you leave the U.K. these days. Brittany Ferries require API info.
We are off to Portugal for a week in January, EasyJet require it!

There is no escape, but I struggle to see why we have to give all that info to leave, but it’s not required for people entering the U.K. But then what do I know?

Andy
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Its not the destination that matters.

It's who you share the journey with (even if like me, it’s in a caravan!)
I am very fortunate to have Mrs Plodd to share mine with
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