Join Date: Mar 2008
Location: Whitehead Co. Antrim
My Motorhome: 2005 Hymer B544
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Stena Line Tesco voucher surcharge?
I recieved my Tesco vouchers the other day and checked the full flexi fare for my return journey from Belfast to Cairnryan. The website quoted £269. I then called Stena to make the booking and they wanted £309 plus £10 booking fee. I questioned what the discrepancy was from the website and they told me that the Tesco vouchers couldnt be used with any other offer - I told them that I wasnt claiming any offer and there where none advertised on their site but the operator just said that this was the non web price and basically take it or leave it (my words, not theirs btw).
If anyone else has had similar problems I'd be keen to hear if you managed to get any explanation from them- so far I've not recieved a reasonable answer.
I know it's only £40 but It's the principle. Surely some pricing transparency wouldn't be too much to ask.
Anyway, rant over,