Join Date: Mar 2015
Location: East Germany, I can see Poland from my windows.
My Motorhome: I drive...Auto Trail Navajo
Thanked 554 Times in 499 Posts
Restoring Mac to factory settings
I don´t need help now because Apple support have helped and how cleverly.
After following the instructions on the internet I had a black screen with a question mark flashing in the middle, had no idea how to get rid so contacted Apple support and spoke to a South African living in Ireland
Very nice chap called Ray. anyway the clever bit was he screen shared my iPhone and I had to show him the Mac screen and he gave me instructions with a red arrow where to clic. It is now installing OS X to the program the machine came with and then Heike can connect it in German for herself when she comes and update the system to the latest. Good job I bought the iPhone eh!
We learn something new every day.