I should like to hear from those who have been refused how long it took from parking brake on to somebody stopping the pump.
Or is the system suchthat you have to request them to start the pump?
Don't know about Italy Geoff but in France n Spain it's quite common for the person in charge to have to ok the use of the pump.
My own experience in Italy was that it was a 24hrs operation and I should have been able to do it entirely myself. But I didn't realise I'd to press another button at the card machine. The man came over n did it for me but it was after that that he started to say I shouldn't be having it.