Miscellaneous text charge on my mobile bill - scam - Motorhome Forums, Motorhome Discussion, Motorhome Chat

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post #1 of 7 (permalink) Old 11-05-2021, 08:59 Thread Starter
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Miscellaneous text charge on my mobile bill - scam

I was checking my April bill and noticed a charge for a text outside of my allowed texts. It appeared as a charge to a company called pay2bill.


Investigations unearthed that this company is a mobile phone money charging platform and the charge related to a text I had sent in March.


Further investigations of my texts showed that I had received a text from a company called Ramsdens in March (a jewellery shop which I had never heard of and certainly didn't provide my details to) telling me that they were now open but with covid restrictions etc. I could opt out of further texts by sending the word STOP to a 5 digit number...which I did as there was no mention of charges to do so.


Whilst it isn't a big charge I'm bringing it to your attention just in case. I hear of scams with bank accounts where small amounts are taken - to test the water - prior to larger amounts. From now on unless they are making a nuisance of themselves, I'll just ignore random texts. I have emailed pay2bill and will also email Ramsdens...if I can find them!
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post #2 of 7 (permalink) Old 11-05-2021, 10:25
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I have unlimited texts on my mobile account but only to French numbers. As soon as we text UK or any other 'foreign' number we get a small charge.
Luckily so far to receive a two stage conformation code from a UK bank or other financial institution is not chargeable yet but anticipate that changing.

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post #3 of 7 (permalink) Old 11-05-2021, 10:33
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Hope its not a recurring charge check with your mobile company
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post #4 of 7 (permalink) Old 11-05-2021, 12:02 Thread Starter
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Update

I have had a polite reply from the jewellery shop asking for more info and stating that they do not know who pay2bill are and that my provider (EE) must have levied the charge. EE specifically state on their website that it is not them. I have sent the shop a screenshot showing this plus a screenshot of the info showing the charge is directly related to the shop's STOP number.

The plot thickens...
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post #5 of 7 (permalink) Old 11-05-2021, 14:49
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post #6 of 7 (permalink) Old 11-05-2021, 17:05
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I'm sure you'll let us know what happens.

Yet another one of these very clever scams that no one thought could happen until it did.

Are you saying it actually was the shops correct stop number......not somewhere far far away that costs a fortune to text.
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post #7 of 7 (permalink) Old 12-05-2021, 06:42 Thread Starter
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It was the shop's correct stop number as far as I can tell. It was a standard 5 digit text number however it attracted a small charge to use it which wasn't mentioned in the shop's original text...which is why I texted STOP back to it (as the shop is a genuine business).

Normally like everyone else )I hope) I ignore unsolicited texts which are patently dodgy.

EE say the charge isn't from them and the shop came back saying it wasn't them either hence my screen shot-ing info from EE and sending it to them. They seem to be on the ball though as they have replied again to say they are investigating it.

It wasn't a huge amount charged but I was worried that it could lead to bigger charges plus it's the principle too.
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