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post #11 of 25 (permalink) Old 20-07-2021, 08:10
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I just came across this Jean, did you sort it out, anyway I just tried to do a BCC on my phone and it works just the way as on the laptop except you have to tap "to" which gives a drop down menu where you choose "BCC" then start to type an address which gives you options to pick from, then do it again for the next person, I'm not into groups so not done that before, but I would assume any group would have a title so I again assume you would type in that title to do a mass email, hope this helps.

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post #12 of 25 (permalink) Old 20-07-2021, 08:37
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Yep Kev. My AOL mail on the phone has the same. But it's small and fiddly.

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post #13 of 25 (permalink) Old 20-07-2021, 12:50 Thread Starter
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Yes, Kev, that's how it works for me but it doesn't recognise the group name, only individual contacts as I type. And if I start from the group name in Contacts and opt to send an email it puts all the names into the To box with no way to copy that into the BCC field. Really annoying. I'm sure there must be a way, I just haven't found it yet!

Jean
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post #14 of 25 (permalink) Old 20-07-2021, 13:35
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Try searching for it on YouTube Jean, you might need to mess with the wording, I'd do it for you but we're off car hunting.
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post #15 of 25 (permalink) Old 21-07-2021, 14:43 Thread Starter
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Oh believe you me I have Kev!

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post #16 of 25 (permalink) Old 21-07-2021, 16:03
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I did have a look this morning but have not found any info yet, might be worth contacting Google or Samsung?
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post #17 of 25 (permalink) Old 21-07-2021, 17:28 Thread Starter
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Never even thought of that Kev - will now!

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post #18 of 25 (permalink) Old 28-07-2021, 17:25 Thread Starter
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I can't see a way to contact Google with a query. Haven't found anything that addresses my issue in their various Help pages.

Jean
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post #19 of 25 (permalink) Old 29-07-2021, 09:03
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Not sure what you'll see but if I open my google page, extreme top left it say about, click that, and go right to the bottom and there is a contact us, which takes you here :-

https://about.google/contact-google/
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post #20 of 25 (permalink) Old 29-07-2021, 12:54 Thread Starter
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Yes, I'd found that previously thanks Kev. What I've discovered through reading some of the posts is that the app just can't do it.

And, having tried the web version on the phone, it comes up completely differently from on the laptop - it's much poorer looking than the app and pretty useless - can't manage the groups either.

That's a bit of a bummer cos I didn't even take my laptop with me for my 3 weeks away and didn't miss it at all. I'm wondering if I could set up a template on the computer to save in Drafts - but I don't think that really acts like a template, I think you can only use it the once.

Jean
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