Join Date: Dec 2006
Location: South west Scotland
Thanked 2 Times in 2 Posts
Poor follow-up on MHF insurance
Renewed my insurance this month and took out platinum cover with MHF. When my certificate arrived there was a schedule, statement of facts with it but no paperwork describing the policy. I checked the statement of facts section 6B - do you require additional benefits of our MHF platinum option and was marked no. Section 3 Type of cover says Comprehensive platinum.
On the schedule its marked MHF platinum cover. On the rear under endorsement 221 its got motor caravan gold plus. I phoned and was told it was a computor error and I did have the platinum cover and there was no such thing as gold cover and new paperwork would be sent. It never happened but I take it everything is in order!!!!!!
I leave on Friday for the continent and I phoned this morning to check the telephone number for contacts from abroad. I do have the 0800 number for UK. Does anybody know what the tel no is from abroad.
The girl this morning promised to email me with it but never did.!!!