BT Openreach Scam Call - Motorhome Forums, Motorhome Discussion, Motorhome Chat

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post #1 of 9 (permalink) Old 11-03-2019, 14:20 Thread Starter
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BT Openreach Scam Call

This may have been reported but I thought I might give a heads up anyway.

Had a call on my landline, chap with an indian accent said he was from BT Openreach and that they had identified a possible fault on my broadband. He asked what my download speed was and when I told him it was 56.2 and 6.9 upload he said it should be much faster and he would put me through to the technical advisor. This second chap said he said he could fix the issue and asked me to download a piece of software called "Teamviewer". This is genuine software but I know it is used so that others can take control of your computer so I told him I didn't think he was from BT as which he became insistent that he was genuine. I asked for a number I could call him back on and the line went dead.

The number they had called from was 01236348114 and when called a recorded message says 'No service is currently running on this number, you have not been charged forth call."

I did a quick internet search which confirms others have had similar calls and this is a scam so would advise extreme caution.
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post #2 of 9 (permalink) Old 12-03-2019, 01:33
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I have been getting 2 calls a day for a while from this new scam. Makes me laugh really as I worked for BT for many years & knowing the internal workings of the company it is easy to prove to the caller that they are not BT. The calls I get are from a different number each time so barring the number does not stop the calls. Have discussed with BT fraudulent calls department who are well aware of this scam but are somewhat powerless to stop at the moment as the calls seem to be piggybacked on to genuine numbers. There is a BT scam calls reporting page here:

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post #3 of 9 (permalink) Old 12-03-2019, 08:26
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My brother in Minnesota got caught with this scam. n
Not from bt of course. They seem very plausible.
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post #4 of 9 (permalink) Old 13-03-2019, 23:46
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That chap keeps ringing me between 08:15 and 08:30. !!!

The call lasts about 12 seconds, just long enough for him to say (in an Indian accent)

“Hello this is BT Openreach, there is a security issue wi.......”

At which point he is advised, in no uncertain terms of EXACTLY where I wish him to insert his telephone handset, and hang up!

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post #5 of 9 (permalink) Old 17-03-2019, 16:30
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I have a dozy friend / client who has fallen for this not once but twice. On both occasions I've had to take his laptop away to clean and make sure they didn't leave anything behind.

Another guy who I do have some sympathy for as he really doesn't have a clue was scammed out of over four hundred quid the same way the other week. I got it back for him though.
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post #6 of 9 (permalink) Old 17-03-2019, 16:59
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My brother is by no means dozy. He is a retired teacher who grew up around East London and taught in Salford before it was trendy.
A friend in our village nearly got caught by a different scam where they ask you to withdraw cash so that they can check it for counterfeit etc. He was a senior officer in the Highways department. This gang move around the country. It sounds absolutely ridiculous that someone could fall for it but they are obviously very very plausible.
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post #7 of 9 (permalink) Old 17-03-2019, 19:32
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I get these calls pertaining to BT, I just hang up as they have called me on a Virginmedia line.

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post #8 of 9 (permalink) Old 03-04-2019, 21:58
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I have had several of these scam phone calls supposedly from BT (Bombay Telecom) what I do is act dumb and keep asking them questions in order to keep them on the phone. they are paying the phone bill not me, my current record is 23 mins but if I get fed up listening to them I give them a very loud wolf whistle down the phone, they then hang up PDQ.
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post #9 of 9 (permalink) Old 03-04-2019, 22:27
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I've found the best way is to keep them on the phone as long as possible. I get them to explain what I need to do, but don't do it. I usually put them on speaker phone so I can still do what I need to whilst talking to them. My record is about 10 minutes. My theory is that if they waste time with me then its time they are not spending conning another person.
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