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post #1 of 21 (permalink) Old 01-11-2013, 19:28 Thread Starter
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Replacement Flap Required

We bought our MH 2 months ago now from a dealer in the Tyne Valley, the van is great, a credit to its previous owners, but as the dealerships aftersales service...... there lies a long story, so I won't go there.

Needless to say we have now been waiting for 2 months for them to supply a new flap for the missing one which we have been promised on a number of occasions now. Loosing hope now, can anybody tell me where I may be able to get a flap to fit out water filler please.



Thanks, Mike
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post #2 of 21 (permalink) Old 01-11-2013, 21:40
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Hi,

I am almost certain this is the same item (link below).



http://caravan-parts.store.buegle.co.../?k=:::2970239

GOOD LUCK
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post #3 of 21 (permalink) Old 01-11-2013, 22:04 Thread Starter
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That does look very similar, I'll check the dimensions tomorrow. Maybe I should tell the Tyne Valley motor home company I bought it from where they can get one from. Thanks ..
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post #4 of 21 (permalink) Old 01-11-2013, 22:15
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Quote:
Originally Posted by mike-n-helen
That does look very similar, I'll check the dimensions tomorrow. Maybe I should tell the Tyne Valley motor home company I bought it from where they can get one from. Thanks ..
Let us know how you get on, very interested to see if it is the correct part.
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post #5 of 21 (permalink) Old 01-11-2013, 23:40
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Do not be too hard on your dealer, for they may have ordered the part from CI who are I believe in Italy and from whom parts can be slow to get sent out.
It is equally possible that the supplier mentioned has bought a batch which they keep in stock.
It may be a good idea to let your dealer know of the site which they may not have an account with but could perhaps offer help obtaining your missing part from.


Alan
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post #6 of 21 (permalink) Old 02-11-2013, 00:03
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Good evening,

This is a FAP water inlet housing, commonly used on Italian motorhomes. This is to my knowledge only imported by one trade supplier; Nova Leisure whose part number is 26818 and they have 13 in stock.

It is likely they will have an account with Nova as they are the primary Fiamma importer.

Alan has

Regards,
Chris
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post #7 of 21 (permalink) Old 02-11-2013, 00:09
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See, MHF isn't all doom & gloom or unhelpful posts . . Well done Chris for coming up with the solution !

Now, about my problem . . .

The people shouldn't be fearful of the government,
The government should be fearful of the people
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post #8 of 21 (permalink) Old 02-11-2013, 00:19 Thread Starter
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Quote:
Originally Posted by premiermotorhomes
Good evening,

This is a FAP water inlet housing, commonly used on Italian motorhomes. This is to my knowledge only imported by one trade supplier; Nova Leisure whose part number is 26818 and they have 13 in stock.

It is likely they will have an account with Nova as they are the primary Fiamma importer.

Alan has

Regards,
Chris
Chris, thanks for that useful information, I guess by that detailed knowledge and the fact you seem to be trade member you too have an account to be able to buy that part. Is there anyway I could buy the part from you as I don't think I'll see the part from where I bought MH from very soon??

Mike
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post #9 of 21 (permalink) Old 02-11-2013, 00:32 Thread Starter
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Given that lead from Chris, just done a bit more googling, I'm not now sure that the one quoted is the actual one I'm looking for. Just found this old e-bay add, which looks more like it, a little longer and thinner, although ours doesn't have the hose pipe connection on it.

http://www.ebay.co.uk/itm/FAP-Firenz...p2047675.l2557

Are there two similar types does anybody know???
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post #10 of 21 (permalink) Old 02-11-2013, 00:38
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Good evening Mike,

Yes, I am an account holder and have a good relationship with them and I took a trip to Coventry to visit them the other week too; excellent company to deal with.

I would offer this for 33.30inc VAT, Nova will charge 5.46+ VAT for next day delivery; a total of 39.85inc VAT.

If your dealer is supplying the part free of charge, you would be welcome to give them an opportunity and provide them the details I detailed earlier in this thread.

Alternatively, If you require any further assistance or would like to place an order please let me know; you can reach me on 01243 511189 option 2 and I am working tomorrow and Monday.

Regards,
Chris

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