Join Date: Nov 2008
Thanked 0 Times in 0 Posts
Elddis Peugeot Boxer exhaust end piece
The end piece of the exhaust on my year 2002 Elddis Peugeot Boxer motorhome has rusted through so I contacted Elddis for a replacement, as Peugeot said it was not a Peugeot part. First of all Elddis sent me the wrong part number, which led to frustration when I ordered it through my local agent (you can't order parts direct from Elddis). Then, given repeated explanations, Elddis sent me a new part number, which I ordered. When it came it was not the right part. It was a slightly different shape from mine. I contacted Elddis to ask what had gone wrong. "Nothing", they said. "We don't make the part you want any more as our supplier doesn't have a drawing for it. You can still fit it". So they just sent me the wrong part anyway, without any explanantion. If I fit it, it will have to be a botched job and the end of the exhaust will be right underneath the vehicle instead of throwing the exhaust out to the side. I am currently in deadlock with Elddis over this and I am not happy. Obviously there is a drawing for the wrong part that they have sent me, and anybody with a pencil, a tape measure and a couple of spare minutes could easily modify the drawing to show the part I do want. Does anybody know what the problem is with Elddis? Are they overworked and underpaid or what?