Join Date: Sep 2020
My Motorhome: I drive...
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After purchasing my insurance for my A class pilote galaxy 24s I made sure that my windscreen cover was unlimited.
I got a crack on the screen only to be informed Autoglass was told by my insurance that it would only cover up to £600!!!
I called my broker only to be informed that this was correct...Highway only covers up to £600.
I specifically asked for glass cover at the time of taking out the insurance..to be assured it was unlimited..I also have it in black and white on my schedule.
It has been escalated with my broker checking recordings of my conversation with the broker back in February.
How do you view this?