Way to go. I don't rust any of them either,
Here's my experience of two BMW main dealers. Two of the biggest in Scotland.
BMW RT1100 Motorcycle.
I just bought it cheap to do a foreign tour and had little time to touch it..
So as going on hol's with bike and put it in for two jobs and service.
Replace transmission drive shaft seals (visible leak). Free off fuel injection adjusters.
Got a phone call. Sir your brake fluid need changing. It did. I knew this so said of course get on with it..
Got the bike back and started checking.
New oil seals not fitted to drive shaft ass'y. Oil level not even topped up and was very low. I drained it and measured amount and had a look for wear products.. it was not nice. I bottled the oil that came out. No oil filter change.. !! Looked at front brake and noticed bleed nipples not touched so I took off the res' cap. Fluid level was low and in poor condition. Looked years old. I also drained this and container ed it. Fuel injectors.. Not touched. But charged for.. it took me about 30 mins to sort these and was a simple job!
The brass neck of these guys was amazing. Fancy phoning a customer to get permission to change brake fluids and not doing it (invoiced though).
I made an appointment to see the service manager and took the fluids and some pics and also a full two page report on their work. I also asked to see the 'technician' who worked on my bike.. to cut a long story short. I ended up with all the accessories I wanted for the bike with free fitting etc... What a bunch of muppets. My car never went back to them either and I told them why. I stopped any arguments by sliding my card across the table at the start of the 'interview' I am sure the letters BSC Mech' Eng helped a lot....
So off to a different ' we would never do anything like that sir' Dealer. Again one of the biggest in Scotland.. This one is in Edinburgh.
Received a recall to replace the battery fuse link and seat belt Stalks on the front seats.
Picked up the car and discovered (before I left the premises) that the engine was running roughly. It stalled at the top of their driveway. 1st time ever. Drove home (30 mins) and car stalled at most traffic lights.. ;-( Ran the car for the next day and it felt improved but was visiting client in Edinburgh so I though I would get them to look at it again. Client picked me up. (I was repairing a machine for him). Got a phone call from Dealer. ' your engine management is faulty'... OK.. Fix it.. £600 odd bill to pay but engine back to normal.
Kids playing CD system in car flattened battery. Back to dealer with same issue. £130 odd for a 'tune up'... Whilst waiting to pick the car up this time I quizzed the service adviser. I asked. Does disconnecting the battery have any effect on the management system?. Oh yes indeed was the reply. But.. We have a system that downloads your cars EMS settings and we reload those settings when we reconnect... 'But our system is down right now', and it was 'down' when they changed my fuse link!! He continued, ' No need to worry though just drive the car and it re-learns it's settings. Give it a good blast up the Motorway and a day or two normal driving will set it up... Oh really!!!
Same scenario again. Made an appointment with service manager and foreman. They admitted causing the fault and basically ripping me for over £700 quid. All they should have done was warn me and tell me just to drive my car...
Money was returned and they fitted me a new clutch FOC..
Car never went back near them either... Where do you go though. Warranties and all that?
They are all the same IMHO. MY Porsche Boxster S 3.4 cost me the best part of a Grand to service it at an Edinburgh main dealer. It went to a specialist after that who was happy for me to watch and even help. His price for the full 'big' service on the car was just over £400.
Al B' ....