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post #31 of 34 (permalink) Old 15-11-2014, 15:59
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Calor Lite bottles virtually impossible to come by

Same up here in Berkshire as the other user is experiencing in Cornwall. I have a 2008 cylinder needing replacing. My local stockist - a huge caravan dealer - received ONE!!!! filled cylinder for distribution this week. He says their backlog is still over 40,000 cylinders, and each cylinder takes an hour to empty, fix and refill.

He also said there was no time limit for returns, which is just as well. But it makes me wonder if Calor's priority would become better focused if they had to cope with a few dead campers. Given the assumption that there is a tangible fire/explosion risk, it amazes me that they are not taking a more responsible attitude.
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post #32 of 34 (permalink) Old 15-11-2014, 16:30 Thread Starter
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Salop Caravans (Shrewsbury) received 15 a few weeks ago and have in excess of 250 customers awaiting a replacement - laughable!
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post #33 of 34 (permalink) Old 15-11-2014, 17:48
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We have had our two bottles replaced. Well done Bennetts Fuels of Penzance as they rang and told us the bottles were reserved and we could pick them up when it was convenient. Which we did the following day at no cost to us.

Harry

Mauris simper / Travel carefully
No need to look back, you are not going that way!
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I was also taught to be cautious.

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post #34 of 34 (permalink) Old 17-11-2014, 10:37
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If there was ever an argument for a common gas bottle standard across the EU, this is it. Every country has a near monopoly with less than a handful of vendors owning the local market. The UK situation is particularly bad, where Calor totally dominates the market. Knowing how reluctant vendors are to issue recalls on anything, this situation is clearly severe enough to represent a real danger to the users of affected bottles. But because no other company can compete with them in our closed market, Calor couldn't give a damn.
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