Advice needed. Accident in Spain. - Motorhome Forums, Motorhome Discussion, Motorhome Chat

User Tag List

Reply
 
LinkBack Thread Tools
post #1 of 23 (permalink) Old 27-05-2014, 12:23 Thread Starter
Senior Member
 
redkite93's Avatar
 
Join Date: Dec 2010
Location: N.Yorkshire
My Motorhome: Autotrail Cheyenne 632
Posts: 226
Thanks: 31
Thanked 8 Times in 8 Posts
Advice needed. Accident in Spain.

Father in law has been sandwiched between two lorries in northern Spain. Thankfully no injuries.... But vehicle not drive able or even fixable according to the local garage. In a local hotel waiting for insurance company to do there thing.
So I'm asking for any advice or information that they might need apart from the ones that immediately spring to mind, ie keep all receipts.
redkite93 is offline  
Sponsored Links
Advertisement
 
post #2 of 23 (permalink) Old 27-05-2014, 12:40
Senior Member
 
hogan's Avatar
 
Join Date: Oct 2006
Location: Near Gandia, Valencia, Spain
My Motorhome: Hymer B 694 Sl
Posts: 2,495
Thanks: 0
Thanked 5 Times in 1 Post
I would advise that any paperwork that you have or need to hand over is to get at least 2 copies.

Cheap no good
Good no cheap

Link to my aires videos
https://www.youtube.com/channel/UCgi...8_xjbNfhRo1kgg
hogan is offline  
post #3 of 23 (permalink) Old 27-05-2014, 12:53
Senior Member
 
inkey-2008's Avatar
 
Join Date: May 2008
Location: Kent ,France , Spain,Bed
Posts: 2,574
Thanks: 0
Thanked 0 Times in 0 Posts
I would advise him to find a storage place to put all the bits and bobs in, the van will be unlocked and be handy for any toe rag to help themselves.

And find a one way van hire to bring it home.

If the van is a right off I doubt they will bring it home, my friends was left in southern France after it was written off, he then had to return with another van to get all the personal bits back home.

Andy

There are no typing, spelling, or grammatical errors in my post. What you are seeing is the evolution of the English language in action.
This post may be unsuitable for overly sensitive persons with low self-esteem, no sense of humour or irrational religious beliefs,if you are please disregard the above post. Andy
inkey-2008 is offline  
 
post #4 of 23 (permalink) Old 27-05-2014, 13:14
Senior Member
 
Grizzly's Avatar
 
Join Date: May 2005
Posts: 15,161
Thanks: 166
Thanked 128 Times in 104 Posts
Also make sure that he takes a note, at the time, of who says what to whom, dated and timed and with the name of person who said it. It is useful, if you have any comeback with the insurance company or anyone else, to be able to quote back exactly what was said and who said it. With the insurance company it might be useful, at the end of any conversation, to give them a summary of what you think was agreed and ask them to confirm that this was so.

G
Grizzly is offline  
post #5 of 23 (permalink) Old 27-05-2014, 13:34
Member
 
Join Date: Nov 2007
Posts: 46
Thanks: 0
Thanked 0 Times in 0 Posts
We had an incident near Taragona a few years ago and had the van towed to the nearest Hymer dealer, which, although being super helpful we thought later that we should have got the van to the nearest campsite and weatherproofed it there and give ourselves some time. The insurer (Saga) seemed unsure of whether to repatriate it or get it repaired in Spain.
The van ended up being repatriated to the UK which turned out to be disasterous. Some advice here .. it was looted and damaged so badly on its route home that it was a total write off when it arrived in the UK.
We did eventually get paid out but wish we had emptied the van prior to transit.
Send them my best wishes.
SilverFox13 is offline  
post #6 of 23 (permalink) Old 27-05-2014, 13:38
Senior Member
 
raynipper's Avatar
 
Join Date: Aug 2008
Location: Normandy. Just up the D903 from the roundabout with the D15
My Motorhome: Hobby 750 now sold.
Posts: 24,636
Thanks: 1,282
Thanked 482 Times in 454 Posts
Send a message via Skype™ to raynipper
Take pictures of every conceivable thing.!!!

Ray.

The FSA formerly SIB & PIA licensed a twice convicted fraudster to handle our life“s savings. Guess what? He robbed us of £750,000. So they changed their name again to the FCA.
http://raynipper.com
Brexit is madness orchestrated by the insane.
raynipper is online now  
post #7 of 23 (permalink) Old 27-05-2014, 13:42
Senior Member
 
Penquin's Avatar
 
Join Date: Oct 2007
Location: Aquitaine
My Motorhome: Swift Kontiki 615
Posts: 21,614
Thanks: 1,023
Thanked 854 Times in 766 Posts
Personal Aire
Like Ray, take pictures not only of where it happened but of everything inside the vehicle and also of any people that you deal with, including date and time if possible (although if digital that information is on the exfil data automatically.).

Ask the insurance company to accept all liability and to allow you to return home, but do take all documents with you and as many of your personal possessions as you can - arrange for the one-way hore of a van rather than a car from e.g Hertz or Avis so that you can transport as much as possible.

Sad to hear of the incident, I hope it gets sorted soon....

Dave

Any typo that I make means the errorists win.

Any comments above are only MY OPINION and should be read as that.

http://www.leslezards.co.uk
Penquin is offline  
post #8 of 23 (permalink) Old 27-05-2014, 13:58
Senior Member
 
javea's Avatar
 
Join Date: Jun 2007
Location: Nottinghamshire France and Spain
My Motorhome: Hymer B544SL
Posts: 2,609
Thanks: 18
Thanked 97 Times in 90 Posts
Probably a bit late now, but did he get the other parties to fill in the European Accident Form so that liability is clear. If he did make sure that he keeps copies before sending them off to his insurer.

Does he have ADAC cover as they will assist with getting him back to the UK together with his possessions.

Mike

When you expect nothing everything is a gift
javea is offline  
post #9 of 23 (permalink) Old 27-05-2014, 15:33
Senior Member
 
Join Date: Jun 2006
Location: Isle of Man
Posts: 1,472
Thanks: 0
Thanked 0 Times in 0 Posts
Assuming he has insurance cover for repatriation of himself and contents if vehicle is written off.

1. Find somewhere secure to store contents. There are secure "trastero" places
2. Empty the van and move contents to secure storage. Hire a van if necessary. Use that as secure storage for a day or two.
3. Photograph everything

From my fathers experience some years ago unless the insurers are willing to pay one way van hire for contents to be brought home it will be cheaper to return to UK and then drive over with a transit, trailer or smaller van, collect and return
thieawin is offline  
post #10 of 23 (permalink) Old 27-05-2014, 15:42
Senior Member
 
Join Date: Aug 2013
Location: Costa Blanca North, Spain.
My Motorhome: 2001 Benimar 6000sl on Ducato 2.8JTD
Posts: 1,255
Thanks: 4
Thanked 39 Times in 31 Posts
Many smartphones now have a memo function where you can actually record a face to face conversation. May bs useful to record anything that anyone says to him about the accident as audio files using that facility. I also have a free app i have downloaded to my phone that records both sides of all my phone callsmade and received and keeps the last 10 of them (unless or until I save any of them to an archive folder). VERY USEFUL!
TheNomad is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Motorhome Forums, Motorhome Discussion, Motorhome Chat forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome