Advice needed. Accident in Spain. - Page 2 - Motorhome Forums, Motorhome Discussion, Motorhome Chat

User Tag List

Reply
 
LinkBack Thread Tools
post #11 of 23 (permalink) Old 27-05-2014, 16:17 Thread Starter
Senior Member
 
redkite93's Avatar
 
Join Date: Dec 2010
Location: N.Yorkshire
My Motorhome: Autotrail Cheyenne 632
Posts: 226
Thanks: 31
Thanked 8 Times in 8 Posts
Thanks for replies. Will advise him with relevant suggestions.
redkite93 is offline  
Sponsored Links
Advertisement
 
post #12 of 23 (permalink) Old 27-05-2014, 19:58
Senior Member
 
rosalan's Avatar
 
Join Date: Aug 2009
Location: Beds
Posts: 6,089
Thanks: 4
Thanked 1 Time in 1 Post
Personal Aire
Although it may sound obvious, including photographing everything, walk around the outside of the van recording or writing down any additional equipment that may be there whether damaged or not. Solar panels that are not removable and ancillary equipment, Gaslow (if fitted) All or as much of the contents of any external lockers and bike-racks etc. Some of these items may 'walk' before the claim is concluded. The same also goes for internal equipment and treasures.
The insurance company may provide boxes or you could obtain boxes to store as many items as you can.
Receipts can bring back full value but without receipts you may only obtain a percentage of their worth.
All the very best!

Alan
rosalan is offline  
post #13 of 23 (permalink) Old 03-09-2014, 20:03 Thread Starter
Senior Member
 
redkite93's Avatar
 
Join Date: Dec 2010
Location: N.Yorkshire
My Motorhome: Autotrail Cheyenne 632
Posts: 226
Thanks: 31
Thanked 8 Times in 8 Posts
Just a quick update for all those that advised etc.
They hired a vehicle and emptied what they could out and returned to portugal ( where they live over winter). They relaxed for a few days, put everything in storage then flew back to the uk. They have got sorted with a car/ caravan and have gradually got a few bits together.
They still haven't got anything from the insurance company and are having to constantly chase everything up.
Hopefully something will get sorted soon as the assessor has said the vehicle is to be written off.
Many thanks again for all the advice.
redkite93 is offline  
 
post #14 of 23 (permalink) Old 03-09-2014, 22:02
Senior Member
 
cabby's Avatar
 
Join Date: May 2005
Location: Elegant Eastbourne
My Motorhome: Sold it.
Posts: 20,116
Thanks: 248
Thanked 401 Times in 381 Posts
Personal Aire
Thank you for up dating us.

cabby

Don't be silly all the time ask your question.
cabby is offline  
post #15 of 23 (permalink) Old 03-09-2014, 22:12
Senior Member
 
Penquin's Avatar
 
Join Date: Oct 2007
Location: Aquitaine
My Motorhome: Swift Kontiki 615
Posts: 21,697
Thanks: 1,033
Thanked 858 Times in 770 Posts
Personal Aire
Thanks for the update, you might like to name the insurance company so that others can be aware of their slowness in sorting things out....

Dave

Any typo that I make means the errorists win.

Any comments above are only MY OPINION and should be read as that.

http://www.leslezards.co.uk
Penquin is offline  
post #16 of 23 (permalink) Old 29-11-2014, 15:14 Thread Starter
Senior Member
 
redkite93's Avatar
 
Join Date: Dec 2010
Location: N.Yorkshire
My Motorhome: Autotrail Cheyenne 632
Posts: 226
Thanks: 31
Thanked 8 Times in 8 Posts
Hi again, just to update you all with the good news.... the cheque finally arrived 10 days ago for an agreeable amount to father in law.
he drove back to portugal without a hiccup and he is currently enjoying the cycling and sun.
All is well.....
But it did take 25 weeks to pay out. im not sure naming his insurance company would be helpful as surely the claim was on the spanish lorry drivers insurance? correct me if im wrong..
redkite93 is offline  
post #17 of 23 (permalink) Old 29-11-2014, 15:32
Senior Member
 
cabby's Avatar
 
Join Date: May 2005
Location: Elegant Eastbourne
My Motorhome: Sold it.
Posts: 20,116
Thanks: 248
Thanked 401 Times in 381 Posts
Personal Aire
Assuming that his own insurance was a UK company, then no, 25 weeks(6 months) is totally unacceptable.Even if the claim is against a Spanish insurance co.
MaŮana springs to mind.

cabby.

Don't be silly all the time ask your question.
cabby is offline  
post #18 of 23 (permalink) Old 29-11-2014, 15:46
Senior Member
 
Pat-H's Avatar
 
Join Date: Oct 2009
Location: Hertfordshire
My Motorhome: Swift Lifestyle 590RS
Posts: 7,718
Thanks: 4
Thanked 190 Times in 185 Posts
Send a message via MSN to Pat-H
If you have full comp insurance then you would expect to get paid out in a reasonable time.
They would need to decide if the van is a write off (pictures taken at the time would probably be enough to show that)
The rest is down to the insurance company.
Even if you are at fault they still pay. It's just the recording of it as an accident of your fault or not that may take some time.

One tip is to advice the insurers of the lost enjoyment time and the possible cost to them in the form of a claim for a hired alternative.
Pat-H is offline  
post #19 of 23 (permalink) Old 29-11-2014, 16:19 Thread Starter
Senior Member
 
redkite93's Avatar
 
Join Date: Dec 2010
Location: N.Yorkshire
My Motorhome: Autotrail Cheyenne 632
Posts: 226
Thanks: 31
Thanked 8 Times in 8 Posts
im really not sure why it took so long as they said very early on that it was a right off....
redkite93 is offline  
post #20 of 23 (permalink) Old 29-11-2014, 16:31
Senior Member
 
cabby's Avatar
 
Join Date: May 2005
Location: Elegant Eastbourne
My Motorhome: Sold it.
Posts: 20,116
Thanks: 248
Thanked 401 Times in 381 Posts
Personal Aire
Can we at least ask if it was a UK insurance cover on his vehicle.Because if it is I do not want them for my vehicle. 6 months without a motorhome, just the thought has given the wife vapours.

cabby

Don't be silly all the time ask your question.
cabby is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Motorhome Forums, Motorhome Discussion, Motorhome Chat forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome