Join Date: Jun 2006
Location: Isle of Man
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servicing stay put or change Devil you know or ?
I have been fairly supportive of Brownhills who supplied and until now have serviced and habitation checked mt Flair 7000i.
Having been notified if new dealers and agenst fpr N&B in Telford I have now e-mailed twice with no response to see ifr they can help me with a problem Brownhills have not solved over 4 yeras and see if I may decide to change loyalties
The silence is omnious. I didn't contact on Christmasd Eve, but well before, and presumably someone has been in office since and could hav acknowleged and said wait until x January
On delivery the near side captains seat did not work properly, it would not lock and that meant the dash alarm was always on and that meant its other functions could not be accessd. . The seat went up and down and around. I think we used it 4 times. Then the Bowdon cables controlling the oerating mechanism failed. It took Brownhils 9 months to order and get in the parts, two appointments to fit failed whan I turned up having enquired only to be told not in.
Eventually fitted and apparently working but not the display panel, a trip to Brownhills had that working soon enough but then the seat after two uses jammed in the closedposition. The alarm came on again, flashing light and buzz, so was disconnected and replace bowdon cable and repair put on the list for next service. 2009 may service, not done, 2090 November (early for 2010) still no parts indeed initially no record. I left it that they would order and contact me weekly to advise progress. No contact since 13 December. They had the vehicle for three days and one job was to fit the pump to the central heating, the old one having failed. A week before setting off I e-mailed had they it in. On arrival they said nothing. On collection they admitted job not done and part could not be found. Just as we were leaving they handed it to us for some one local to fit.
1. As to dealer change. I stresss that Telford is not as convenient to me as Preston, but anywhere involves a 4 hour boat journey so its not too bad
Any one any ideas, views
2. The captains seat, just forget about its function, are they generally a pest, or should I persevere and any reccomendation for someone good to repair it.