Join Date: Sep 2011
My Motorhome: Neismann+Bischoff 2015 Flair 920LF
Thanked 2 Times in 2 Posts
The suggestion from Polch was the software upgrade could be done at TW but after the mess they made of the door last time there is no way I would let them touch it.
I can only assume that this is a new upgrade given my door was replaced in August due to the mess made at TW. Therefore, if the upgrade was made prior to this I would have assumed the new door would have had it already.
Yes, my van is the same locking system as yours, activated by the key fob which locks the habitation, garage and all other lockers.
Suggest you contact Polch who will confirm, but guess its another trip to Germany.
The dealer network problem is a huge issue with Niesmann and Bischoff in the UK and N&B really don't seem too concerned about it. I have been looking at a new Concorde so may move away from the brand and this is mainly due to lack of support for UK Customers
I will probably go to the factory on my way back from Sardinia in late June as I have various issues of warranty and it seems best to get the factory to do it right. Interestingly I have been helping another new Flair owner who has an issue with his Victron kit ( I have had 4 of their systems on boats and MH's) and getting no sense out of TW after several trips and the charge still kicking off. After a couple of calls we sorted it between us over the phone isolating an intermittently failing Victron control panel. TW don't know their arses from their elbows, all I seem to do is meet people who have similar bad experiences except one who has a business relationship with them and wont have a word said against them.
But Concorde? We did look at them and whilst the interior is improving, the exterior is still back in the 70's, I dont think they have had a major upgrade in 15 years, and the latest Flair is such a looker. For us in Cornwall Southdowns would make reasonable sense but for me it has to be the vehicle first, then the dealer.
2015 Flair 920LF, with the option book thrown at her!